Terms of Use

Terms of Use

Terms governing the use of the Neo Universe website.

These Terms of Use govern access to neouniverse.com.au and use of the DAAS Partner Portal sign-in integration provided by Neo Universe Pty Ltd. Separate DAAS terms govern portal business transactions and services.

This website is operated by Neo Universe Pty Ltd, ABN 32 132 995 003. By using this website, you agree to these Terms of Use.

Website information

The information on this website is provided for general business and service information purposes.

Neo Universe Pty Ltd makes reasonable efforts to keep website content current and accurate, but does not guarantee that all information will always be complete, current, or suitable for every purpose.

No immediate service commitment

Submitting an enquiry through the website does not by itself create a contract, service agreement, or commitment to provide services.

Any services provided by Neo Universe Pty Ltd are subject to separate agreement, scope, and commercial terms.

Acceptable use

You must not use this website:

  • In a way that is unlawful or fraudulent
  • To interfere with website operation or security
  • To submit misleading, abusive, or malicious content
  • To attempt unauthorized access to systems, services, or accounts

Intellectual property

Unless otherwise stated, the website content, text, design, branding, and original materials on this website are owned by or licensed to Neo Universe Pty Ltd.

You must not reproduce, republish, or commercially exploit website content without permission, except as allowed by law.

Third-party services and links

This website may link to third-party services, platforms, or websites.

Neo Universe Pty Ltd is not responsible for the content, availability, or privacy practices of third-party sites or services.

Some services promoted through the website may also be subject to additional third-party terms.

For example, domain registration or related hosting services may be subject to additional terms available at https://hosting.neouniverse.com.au/terms/.

Liability

To the extent permitted by law, Neo Universe Pty Ltd excludes liability for loss or damage arising from use of this website, reliance on website content, or temporary unavailability of the website.

Nothing in these terms excludes rights or remedies that cannot be excluded under applicable Australian law.

Portal sign-in and account access

Neo Universe Pty Ltd publishes and technically supports the sign-in integration. DAAS PTE. LTD. operates the portal and determines account eligibility and access permissions.

Successful authentication does not by itself grant access to every portal feature, company or business record. Access remains subject to the permissions assigned by DAAS.

You must use an identity you are authorised to use, protect your account and sign-in methods, and promptly report suspected unauthorised access. You must not impersonate another person, misuse an invitation, circumvent access controls or attempt to access information without permission.

Account access may be restricted where reasonably necessary to protect security, address misuse or enforce the applicable portal terms.

Third-party authentication and availability

Microsoft, Google and passkey providers operate their own services under their own terms and privacy policies. They are not parties to your business relationship with DAAS or Neo Universe.

Availability may depend on those providers, your device, network connectivity and portal maintenance. Uninterrupted access or compatibility with every device cannot be guaranteed.

To the extent permitted by applicable law, Microsoft provides its identity platform without warranties and accepts no liability under these Terms for the DAAS Partner Portal or Neo Universe’s integration. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

Privacy

Use of the website may involve the collection and handling of personal information as described in the Privacy Policy.

Changes to these terms

Neo Universe Pty Ltd may update these Terms of Use from time to time.

The version published on the website at the time of access is the version that applies.

Contact

If you have a question about these Terms of Use, please use the website contact form.

Effective date: 3 October 2026

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